USA Beauty School International, Inc.

 

87 Walker Street, Ground Floor

New York, NY 10013

Telephone :(212) 431-0505 

                 (212) 431-0333

Fax:           (212) 343-2019

 

Email:       PAM@USABeautyschool.com

87 Walker Street, Ground Floor

       New York, NY 10013


© 1996 - 2011 USA Beauty School International, Inc.

POLICY AND STANDARDS OF ATTENDANCE AND CONDUCT

Learning to be a Hairdresser/Cosmetologist, Nail Technician, Esthetician or Waxing Professional is much more than a matter of developing hand skills and passing written examinations.  Attendance, promptness, self-control, responsibility and human relationships are all involved in the training.  This, we feel, is part of our responsibility to the student.  Therefore, excessive absence, lateness, and class cuts will be severely penalized.  In order to implement this policy, the following standards apply:

 

1)    TARDINESS

       Leaving is not permitted and will be translated into equivalent days of absence.  A student is tardy if he/she enters school ten (10) minutes after the beginning of the scheduled session.  From ten (10) minutes to thirty (30) minutes, the student is not permitted into class for 30 minutes.  For more than thirty (30) minutes of tardiness and up to sixty (60) minutes, the student is not permitted into class for 60 minutes.  After the first sixty (60) minutes, the student is late for one hour and thirty minutes.  For instance, if a student is late one hour and fifteen minutes, he/she is not permitted into class for one hour and thirty minutes.  If a student is late after the session is more than half completed, he/she will not be permitted into class for the entire session.  A total of three (3) tardiness will be allowed in any calendar month.  The student will be suspended for one (1) day for each additional lateness in that month.

 

2)    UNSATISFACTORY ATTENDANCE

Any student who is absent more than 20% of the scheduled portion of program/course will be deemed as unsatisfactory attendance.  

 

3)    PERMIT TO LEAVE SLIP

       If a student must leave during his/her scheduled session, it is essential that he/she fill out a Permit to Leave slip.  The student must have the slip signed first by the Instructor and then by the Director.

 

4)    MAKE-UP WORK

       If a student is dropped from a portion of the course program make-up will be scheduled as soon as it is practical for both the student and the school.  Make-up work cancels absences.  Hours in excess of 10% of the scheduled program/course beyond scheduled completion date will be charged at the hourly rate determined according to your enrollment agreement.

 

5)    LEAVE OF ABSENCE

       A student may, for cogent reasons determined at the discretion of the Director, receive one Leave of Absence in any twelve months for a period of not less than two (2) weeks and may not exceed sixty (60) days.  The student will not receive credit for attendance or achievement for this Leave of Absence, nor will be charged with absence.  In the event of extenuating circumstances, a Leave of Absence may be extended at the discretion of the Director.  Students that withdraw during their approved Leave of Absence will not be charged for the duration of that time.  The date of the last class that the student attended will determine the refunds.  If a student does not return from a Leave of Absence, the last date of leave will be used as the termination date.

 

6)    CLASS PASS

       No student will be permitted to leave class without an official pass from his/her Instructor.

 

7)    APPEARANCE

       A student will not be permitted into class without a clean uniform.  He/she must be dressed and appear in a manner that is acceptable to USA Beauty School International Inc. and the Beauty Culture Industry at all times.  Sweat pants will not be permitted; shoes must be closed toes.

 

8)    EQUIPMENT

       Any student who appears in class without the proper equipment will be marked absent for that class and will be sent home.  If a student continues to come to class unprepared, he/she will be subject to suspension or expulsion at the discretion of the Director.

 

9)    SUSPENSION

A student may be suspended from class one hour up to any number of hours depending upon the school regulation broken and how often this has been done.  The student will not receive credit for attendance or achievement during this time, nor will he/she accumulate any absence time or incur any make-up charges.  However, the student’s graduation date will be extended by the amount of time of suspension.

 

10)   PERSONAL BELONGINGS

       Students are advised not to bring any valuables to school and not to wear jewelry at school.  USA Beauty School International Inc. will not be responsible for student’s personal belongings.

 

11)   ACCESS TO STUDENT FILE

       A student is permitted to review contents of his/her file in the Administrative Office of the school.  Review must be done in the presence of School Administrator at the time convenient to both the student and the School Administrator.  The school is required to have written consent signed by the student or the parent/guardian of a dependent minor for release of records in response to a third party request.  Appropriate agencies, such as the U.S. Government, NACCAS, and New York State Education Department will be allowed to view student records without permission. The school is allowed to release student records to parents/guardians of a dependent minor.

 

12)   STUDENT CONDUCT AND DISMISSAL

Students who have unsatisfactory progress and attendance in the program will be terminated if he/she does not show improvement after receiving the given warnings.  Students must be on a professional level at all times.  Unprofessional behavior will not be tolerated and will lead to termination if it is not improved.


 

SATISFACTORY PROGRESS POLICY

All students will receive a monthly satisfactory progress report to monitor academics and attendance. Students, including Title IV students, must have an academic cumulative grade point average of 70% or higher and must attend 70% of scheduled hours of the program to be deemed as making satisfactory progress.  Students will be placed on probation if he/she does not meet the minimum requirements for two months.  Students will be reevaluated at the end of the two-month period.

 

Students receiving funds under any Federal Title IV financial aid program must maintain satisfactory progress in order to continue eligibility for such funds.  Only students who meet the minimum requirements for attendance and academic progress shall be considered to be making satisfactory progress until the next scheduled evaluation.

 

 

1)  ACADEMIC PROGRESS EVALUATION/GRADING SYSTEM

     Progress Report is issued every month, however, Satisfactory Academic Progress is evaluated at every one-third (1/3) of total scheduled hours of the program.

                            A       90% - 100%

                            B       80% - 89%

                      C      75% - 79%

                      D      70% - 74%

                      F      69% and under                          70% is minimum passing grade

                                                    

     Students are graded based on practical and written examinations; participation, attendance, and a combined average determine the final grade.  Those students who have not satisfied the school's minimum academic satisfactory progress requirements or those students who wish to increase their overall average may retake certain theory or practical courses at the discretion of the Director.  In addition, those students who missed, failed or wish to improve an examination grade may retake the exam within fifteen (15) days of the scheduled exam.  The new grade will become the final grade for that unit of instruction.

 

2)  MAXIMUM TIME FRAME FOR COURSE COMPLETION

     For Cosmetology students, a total of 1000 hours is required for completion.

     Maximum time frame is 43.5 weeks; 35 hours per week – Monday to Friday, approximately 29 weeks.

     For Nail Technology students, a total of 250 hours is required for completion.

     Maximum time frame is 16.5 weeks; 24 hours per week – Monday to Thursday, approximately 11 weeks.

     For Esthetics students, a total of 600 hours is required for completion.

     Maximum time frame is 27 weeks; 35 hours per week – Monday to Friday, approximately 18 weeks.

     For Waxing students, a total of 75 hours is required for completion.

     Maximum time frame is 3.3 weeks; 35 hours per week – Monday to Friday, approximately 11 days.

     For Cosmetology Refresher students, a total of 150 hours is required for completion.

     Maximum time frame is 5 weeks; 30 hours per week – Monday to Friday, approximately 5 weeks.

 

     A student is required to attend school regularly in accordance with the attendance regulation portion of the Enrollment Agreement.  We request that students who will be absent for the day to call the school within the first class hour.  A student who is late for class is required to explain the reason to the Floor Manager.

     Transfer of scheduled session may be permitted only once during training to commence the first class day of the month.  Request must be made in writing to the Director with valid reason.  In the event of such transfer, the scheduled completion date, maximum time frame and installment plan will be revised.  The maximum time frame for completion of all program requirements is applicable to all students.  Course incomplete, repetitions and non-credit remedial courses will have no effect upon the satisfactory progress standards.

 

3)  LEAVE OF ABSENCE

     Leaves of Absence are defined as an approved interruption of training for extenuating circumstances.  A Leave of Absence has no effect on the Satisfactory Progress Standard.  If the student is deemed maintaining satisfactory progress prior to a Leave or Absence or withdrawal of training, upon his/her return, he/she will be deemed in good standing and may continue the program/course from interruption.  Depending on the length of the Leave of Absence, the student will be assessed for retention.  Students that withdraw during their approved Leave of Absence will not be charged for the duration of that time.  The last class the student attended will determine the refunds.  If a student does not return from a Leave of Absence, the last date of leave will be used as the termination date.

 

4)  MINIMUM REQUIREMENTS

     Students who meet the minimum requirements for attendance and academic progress shall be considered making satisfactory progress until the next scheduled evaluation.  Students who do not meet such requirements shall be deemed on probation.  Students must meet both attendance and academic requirements by mid-point of the academic year.

     Incomplete/repeat and non-credit courses will bear no effect on progress assessment.

 

5)  PROBATION

     A student who fails to maintain Satisfactory Academic Progress will be given a probationary period of two months to meet the minimum requirements and be considered maintaining Satisfactory Academic Progress.  However, if a student fails to improve during the probationary period, the student will be dismissed.  Mitigating circumstances will be considered.  The student may request an appeal if placed on probation.

 

For Title IV students, students are considered to be making satisfactory progress and financial aid funds will be dispersed to eligible students.  At the end of the probationary period, the student's progress will be re-evaluated.  If the student is meeting minimum requirements he or she will be determined as making satisfactory progress.  If the student fails to meet minimum requirements, the student will be terminated from all financial aid and the tuition responsibility will become the student's.

 

 

6)  APPEAL

     When a student is deemed “failing to maintain satisfactory progress,” he/she may appeal.

 

     APPEAL PROCEDURE:

a.  The school will send to the student a written statement of fact, which is the basis of the action of the school, within ten (10) days following the action of the school.

b.  The student may appeal to the school by requesting such appeal in writing within ten (10) days of the receipt of such notice.

c.  The student has the right to make a personal appearance before the school Director.

d.  If the appeal is denied, notification of the school's action on the appeal including reason will be sent to the student within ten (10) days.

 

7)  REINSTATEMENT/RE‑ENROLLMENT

A student can re-enter the program/course after an interruption of training due to unsatisfactory progress only if they complete a one-month evaluation period maintaining an average of 70% and has demonstrated adequate attendance to complete the program/course requirements within the maximum time frame.

 

Students who were receiving Title IV assistance before being withdrawn, due to a negative satisfactory progress determination, or have been granted a leave of absence will have this aid reinstated if:

a)    they have prevailed upon appeal

b)   have reentered after an approved leave of absence

c)    have reentered training and have reestablished satisfactory progress

 

REFUND POLICY

A.    Applicants not accepted by the school shall be entitled to refund of all monies paid.

   Thereafter, a student will be liable for:

1.    the non-refundable application fee plus

2.    the cost of any textbooks or supplies accepted plus

3.    tuition liability as of the student’s last date of physical attendance.  Tuition liability is divided by the number of quarters in the program.  Total tuition liability is limited to the quarter during which the student withdrew or was terminated and any previous quarters completed.

B.    If a student cancels his/her enrollment within seven calendar days of signing an enrollment agreement, all monies collected by the school shall be refunded regardless of whether or not the student has started training.

C.    If cancellation or termination of enrollment occurs after seven calendar days but prior to or during the first week of instruction, the student is entitled to 100% refund of tuition but will be charged a $20.00 non-refundable application fee.

D.   If cancellation occurs it must be in the form of writing and the date will be determined by the postmark.

E.    If situations of mitigating circumstances are evident, the Director of the school determines the amount of refund due to the student which may exceed the minimum cancellation and settlement policy.

F.    Students that withdraw during their approved Leave of Absence will not be charged for the duration of that time.  The date of the last class that the student attended will determine the refunds.  If a student does not return from a Leave of Absence, the last date of leave will be used as the termination date.

G.   When a student withdraws or discontinues schooling after completion of the first week of instruction, he/she will be charged as per the following schedule:

 

FIRST QUARTER AND SECOND QUARTER:             SUBSEQUENT QUARTERS:

 

If termination occurs              school may keep:    If termination occurs  school may keep:

  Prior to or during the first week         0%                 During the first week            25%

  During the second week                 25%                 During the second week       50%

  During the third week                     50%                 During the third week           75%

  During the fourth week                  75%                 During the fourth week       100%

  After the fourth week                   100%

 

Note:  Waxing is 75 hours (approximately 11 days) which is less than six weeks, therefore student will be charged as per the following schedule:

 

                           If termination occurs                                         school may keep:

                        During   0-15 percent of the program’s total clock hours       0%

                        During 16-30 percent of the program’s total clock hours       25%

                        During 31-45 percent of the program’s total clock hours       50%

                        During 46-60 percent of the program’s total clock hours       75%

                        After 61 percent of the program’s total clock hours 100%

 

 

 

 

 

Please note that:

A.    the failure of a student to notify the Director in writing of withdrawal may delay refund of tuition due pursuant to Section 5002 of the Education Law.

B.    except that the hourly rate as per student contract shall be substituted for such hour that have to made up beyond the stated program’s length.

C.    enrollment time is defined as the timae elapsed between the actual start date and the date of the student’s last day of physical attendance in the school.  Any monies due the applicant or student shall be refunded within thirty (30) days of formal cancellation by the student or formal termination by the school, or in the case of leave of absence, the earlier of the date of the documented date of return or the date the student notifies the school that he/she will not be returning.  If a school permanently closes and no longer offers instruction after a student has enrolled, the student shall be entitled to a full refund of tuition.

D.   if a course is cancelled subsequent to a student’s enrollment, the school shall, at its option,:

1.    provide a full refund of all monies paid, or

2.    provide completion of the course.

 

The Tuition Reimbursement Fund is designed to protect the financial interest of the student attending a proprietary school.  If a school closes while you are in attendance prior to the completion of your educational program, then you may be eligible for a refund of all tuition expenses you have paid.  If you drop out of school prior to completion and you file a complaint against the school with the State Education Department, you must provide factual support that your complaint is valid and to determine that there was a violation of Education Law or the Commissioner’s Regulations as specified in Section 126.17 of the Commissioner’s Regulations. 

 

To file a claim to the Tuition Reimbgursement Fund, you must first file a complaint with the Bureau of Proprietary School Supervision at:

 

New York State Education Department

116 W. 32nd Street, 5th Floor

New York, NY  10001

or call (212) 643-4760

 

The staff of the State Education Department will assist you in the preparation of a tuition reimbursement form.  (A sample of this form should be provided to you upon enrollment.)

COMPLAINT PROCEDURE

 

1.  Write to the New York State Education Department, Bureau of Proprietary School Supervision, 116 W. 32nd Street, 5th Floor, New York, NY  10001 or telephone the staff at (212) 643‑4760 to request an interview for the purpose of filing a written complaint.  Bring all relevant documents with you to the interview, including an enrollment agreement, transcripts, etc.  An investigator from the Department will meet with you and go through your complaint in detail.

 

2.  If you cannot go for an interview, send a letter or call the office to request a complaint form.  You must complete and sign this form and mail it to the office.  Please include with it copies of all relevant documents.  You should keep the originals.  You must file a complaint within two years after the alleged illegal conduct took place.  The Bureau cannot investigate any complaint more than two years after the date of the occurrence.

 

3.  The investigator will attempt to resolve the complaint as quickly as possible and may contact you in the future with follow-up questions.  You should provide all information requested as quickly as possible since a delay may affect the investigation of your complaint.  When appropriate, the investigator will try to negotiate with the school informally.  If the Department determines that violations of the law have been committed and the school fails to take satisfactory and appropriate action then the Department may proceed with formal disciplinary charges.

 

4.  In addition to filing a complaint with the Department, you may also try to resolve your complaint directly with the school.  Use the school’s internal grievance procedure or discuss your problems with instructors, department heads, or the school Director.  We suggest that you do so in writing and that you keep copies of all correspondence to the school.  However, the school cannot require you to do this before you file a complaint with the Department.  Please advise the Bureau of any action that you take to attempt to resolve your complaint.

INTERNAL COMPLAINT PROCEDURE

 

To file a complaint against the school you must fill out a complaint form, which will outline the allegation or nature of the complaint.  This form is then given to the School Owner/Director who meets with the involved parties within 8 days of receiving the complaint form. A discussion is held and a resolution is sought.  If the matter cannot be resolved a staff meeting is held within 15 days of received complaint for discussion at which time allegations are reviewed.  If additional information is needed, involved parties will then be contacted in writing.  After 5 days if a resolution has not been reached the matter is then given to the Advisory Committee for review.  The Advisory Committee will meet within 5 days and at that time the best solution will be determined. 

 

For each meeting all information is documented and kept in a locked filing cabinet. 

 

Complaint must go through the school’s internal process before complaint can be filed through NACCAS.  After completing the internal process and you need to pursue the matter further a complaint form is available through:

 

     The National Accrediting Commission of Cosmetology Arts & Sciences

     4401 Ford Avenue, Suite 1300

     Alexandria, Virginia 22302-1432

     (703) 600-7600

 

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